# Submittals, RFIs & Documentation
Most disputes are won or lost on **documentation**. Two core processes keep a job clear.
## Submittals
Before installing many products, the contractor sends **submittals** (product data, samples, shop drawings) to the architect/engineer for **approval** — confirming what's being installed matches the design. Don't order or install until approved.
## RFIs (Requests for Information)
When the drawings are unclear or conflict, you send an **RFI** to get a written answer. RFIs create a **record** of the question and the official response.
## The paper trail
- **Daily reports** — weather, crews, work done, deliveries, issues.
- **Meeting minutes**, **photos**, and a log of submittals, RFIs, and change orders.
- If it isn't written down, it didn't happen — documentation protects you in any dispute.
**Takeaway:** Use submittals to confirm what's installed and RFIs to clarify the design — and document everything; the paper trail protects you.
> *Educational content — not legal or contractual advice. Follow your contract's specific procedures and deadlines.*
